THC Vapes Sydney – Shipping & Delivery Policy

Estimated Delivery Timeframes

We aim to get your THC vapes delivered swiftly and safely, but please note all delivery times are estimates and may be affected by external factors beyond our control.

Shipping Option	Typical Delivery Time	Order Cutoff Time
Standard Shipping	2–3 business days	12 PM (Weekdays)
Priority Shipping	1 business day	12 PM (Weekdays)

Orders placed after the daily cutoff are processed the next business day.

Haven’t Received Your Order? Here’s What to Do

Delivery Delays

While over 90% of our orders arrive on time, delays can occasionally occur due to:

Courier issues
Weather disruptions
High-demand periods

We kindly ask customers to allow 7 full business days from the expected delivery date before contacting support.

Marked as Delivered But Not Received?

If your tracking says “delivered” but your package is missing:

Double-check the shipping address used
Look around your property for hidden parcels
Ask neighbors or building managers if they accepted delivery
Wait 24 hours—some carriers scan packages prematurely

Still can’t locate it? Email our team at help@thcvapessydney.com.au.

No Tracking Update After 7 Business Days?

We’ll launch an investigation with the courier and determine a fair resolution based on the outcome.

Important Shipping Policies

Address Accuracy: Please confirm your address at checkout. We’re not responsible for deliveries to incorrect or incomplete addresses.
Delay Compensation: We do not offer refunds or credits for delays once the item is in transit.
Carrier Terms Apply: Delivery estimates and guarantees are subject to the courier’s policies.

Need help?
📧 help@thcvapessydney.com.au
Our team is always ready to assist you.